Unable to find TT server?

[Cylicon460]

Recently my iMac (running Leopard) had a hardware failure. My data was recovered after having it fixed at the Apple Store, but I had to re-ignite my TT. I got my ignition my code, put it in, and I got this:



I've tired many times, on different days, and I don't really know what to do. Any ideas?

[LGM]

Is that image what you get when you put in your registration code?

You need to use the offline registration system. You'll have to do what it says in this panel:



Go to the ignition page, and fill out the form... here's what it says there:

This page allows you to register your GarageGames products on machines not connected to the internet. To perform an off-line registration, you'll have to perform the following steps:

* If needed, download the full version of the product. Most GarageGames demos are separate releases and cannot be unlocked. Download links can be found on your MyAccount page.
* Copy the product to your off-line machine
* Run the product, on the registration dialog you should see a Registration ID which looks similar to an Ignition key except that is composed of three groups of alpha-numeric characters such as: ZDPY-YYRC-Y9BP
* Write down the registration id down and return to this page
* Enter the registration id and your Ignition key for the product in the form below.
* Press the submit button.
* On the next page you will given a file called ignition to download.
* Copy this file to your off-line machine, and place it in the product installation directory. The next page contains more information on where the product may be installed.

I have noticed that their online registration system is often down... and have used the ignition method several times myself. It's not convenient, but it works. Just don't use the offline registration ID in my image. It won't work for you. It's tied to my registration code, not yours.

[Cylicon460]

Okay, thanks a lot, about to try it.

[Blind Cide]

My product keys aren't working and the offline system doesn't send me an ignition file either. I found this post from another thread:Re: Invalid Product key

I just emailed asking to have my product keys renewed. I'll post back the results.

Hehe, I have two keys from 2003 and 2004 because I was jonesing so bad back in my "addiction period" when TT wouldn't start, that I bought a second.

[UPDATE]
They gave me a new product key on my Garagegames "my products" in my account. It also doesn't work in either method. Geesh.

Have we been obsoleted?

[jedirieb]

^ Last summer I had to go through the same process for registering offline. It should work, provided you put the new product key under the ignition key and the offline registration id in the reg. id.

[Blind Cide]

Ya, the offline worked for me back in April when it wasn't working for Grrreat, but it doesn't now.

Re: I need validation

[jedirieb]

That's odd. I tried to redownload it myself to test it out. It accepted my information, but it seems like the link to download the ignition file is broken (or at the very least, it never lets me download, but instead redirects me back to the page where I had to enter the keys in the first place.)

[Blind Cide]

Ya, that means new buyers are having the same problem. I emailed Torque just now so we'll see if they still value this revenue stream.

[EDIT] I got an immediate response and they said they use the same ignition server for "a ton" of products and so would look into it.

[LGM]

Hey,

Seems Blind Cide and I are in the same boat. (and others)

http://www.torquepowered.com/community/ ... ead/109721

That's a thread I've been using to publicize the problem on GarageGame's site. I also got a new key that didn't work. The ignition system isn't working, but they aren't real quick to understand.

If you guys would please go to that thread and post your troubles, maybe we can get some help. I think they have the idea that I don't know what I'm doing.

[LGM]

Just got another e-mail from GG-

Weirdness. I can't replicate any of the in-game problems, but I have replicated the offline page's problem and will send it to the webteam.

At least that's something...

BC- are you in contact with David at GG? He's the guy I've been in contact with.